Whitby Family Footcare Clinic

107-420 Green St. • Whitby, Ontario • L1N 8R1 905.668.8233

New Patient Information

Welcome to Whitby Family Footcare

Your first visit is designed to help you understand your foot concern and begin treatment right away. Our  chiropody team provides evidence‑based care for patients of all ages.

No referral is required, and most extended health plans cover chiropody services

What to Expect at Your First Visit

 Your appointment includes:

  • Medical history review

  • Foot and lower‑leg assessment

  • Diagnosis and explanation of findings

  • Treatment options and next steps

  • Footwear or orthotic recommendations (if needed)

  • Time for questions

Most first visits take 20–30 minutes.

Patient entering Whitby Family Footcare

What to Bring to Your Appointment

  • -Health card (for ID only — OHIP does not cover chiropody)
  • Extended health insurance information just in case we have to contact insurance company
  • Footwear you wear most often
  • Existing orthotics
  • Medication list
  • Referral notes (optional)
  • X-rays or summary or link to see X-rays

Insurance & Coverage

Chiropody services are not covered by OHIP, but most extended health plans cover:

  • Chiropody treatments
  • Custom orthotics
  • Biomechanical exams and gait analysis

Check your plan for:

  • Annual chiropody/orthotic limits
  • Requirements for assessments
  • Whether orthotics must be made by a chiropodist/podiatrist

Payment methods: Debit, Visa Mastercard, E‑transfer.

We do not direct bill insurance companies

Children’s Foot Care

We assess walking patterns, growth‑related conditions, and sports injuries. Visits are comfortable and child‑friendly, with clear guidance for parents.

Clinic Hours & Location

Whitby Family Footcare

107‑420 Green St., Whitby, Ontario L1N 8R1

Entrance on Ontario Street

Tel: 905‑668‑8233

Hours:

  • Monday: 12:00pm–5:00pm

  • Tuesday: 9:00am–1:00pm or 12:00pm–5:00pm

  • Wednesday: 9:00am–1:00pm

  • Thursday: 9:00am–1:00pm

  • Friday: Closed

Frequently Asked Questions

Do I need a referral to see a chiropodist or podiatrist?

You do not need a referral to book an appointment with a chiropodist or podiatrist in Ontario. Some insurance plans may require a referral for reimbursement, but the clinical visit itself does not. Please go to FAQs page or the Orthotics FAQs page

 

What is the difference between a chiropodist and a podiatrist in Ontario?

Ontario is unique in how it distinguishes these titles. Both are regulated foot specialists, but the title and scope depend on where and when the practitioner was trained. US‑trained podiatrists licensed before July 1993 have an expanded scope that includes forefoot bone surgery; all others use the title chiropodist. This regulatory nuance is a major source of public confusion

Is foot care covered by OHIP?

Routine chiropody and podiatry services are not covered by OHIP. Private insurance often covers assessments, treatments, and custom orthotics, but coverage varies by plan. This is one of the most frequently searched questions because patients often assume foot care is treated like physiotherapy or physician services. Please visit our FAQs page